Tinley Park Auto Repair

Got my car back up and running.

I took my 2014 Ford Focus to this dealership because the check engine light was on. They diagnosed it as a failed upstream oxygen sensor and quoted me a total of $750 for the repair. I asked for a breakdown, and the woman on the phone told me the part alone was $280, the diagnostic was $250, and I guess the rest was labor. After doing my own research, I found that the part (the O2 sensor) typically costs between $75 and $150, even for a name-brand OEM replacement. No reason it should be marked up to $280. Labor for this kind of repair usually takes less than an hour and costs around $75$120 at most local shops. And many shops apply the diagnostic fee toward the repair if you get the work donewhich didnt happen here. The math just doesnt add up: Part: Should be $75$150, not $280 Diagnostic: $250 is high, and it wasnt waived or credited Labor: Not clearly explained, but it definitely didnt justify the total In total, this job should have cost no more than $250$300, maybe a bit more at a dealership, but $750 is outrageous and unreasonable. To make things worse, the person I spoke to on the phone was disrespectful and dismissive, like I was supposed to just accept the price without any questions. I felt like they were trying to take advantage of me, and I left feeling completely disrespected and frustrated. I do not recommend this dealership. If you go here, do your research first and dont be afraid to ask questions. I wont be coming back.

Thanks for the great work-all you guys did and the time you took for my truck. Thanks again

Great work done on my vehicle and they always communicate all that their inspection finds and help me go through what needs to be done.

Tammy, Chris, Jim and Team did their usual great job on my Toyota. Excellent service.

Great service as Always

Fast knowledgeable and really concerned friendly and clean Thanks Loads

Excellent service! Quick and thorough with clear responses and answers to all my questions. I've been bringing all of my family's vehicles here, from my grandmother down to my daughter's.

This establishment is a great place for anyone who is looking for a place other than the dealer to have their car serviced. I have been so reluctant to go to repair shops because of the experiences I had in the past. I'm grateful to have found this place. Tammy and the staff are so kind and thorough with explaining everything in full detail. I'm so happy I found an establishment that's honest and so great work.